Shipping policy

Customs Duties & Tariffs
All international orders may be subject to import duties, taxes, or tariffs imposed by the destination country. These charges are determined by customs authorities and are the responsibility of the customer. Franklin Performance does not control, collect, or cover these fees.

If customs charges are not paid and the shipment is returned to us, any return shipping costs, import fees, or charges incurred to bring the goods back to New Zealand will be deducted from any refund. Original shipping costs are non-refundable. If return costs exceed the value of the order, no refund will be issued.